OneSpaWorld (OSW) Q4 2025 Earnings Call Transcript
View original at finance.yahoo.comOneSpaWorld (OSW) Q4 2025 Earnings Call Transcript Image source: The Motley Fool. DATE Wednesday, Feb. 18, 2026 at 10 a.m. ET CALL PARTICIPANTS Executive Chairman and Chief Executive Officer — Leonard I…
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OSW has over 11,500 itineraries open for prebooking, making true dynamic pricing without AI effectively impossible.
80% confidenceTotal cash at year end 2025 was $17.5M with $50M revolving credit facility fully available, giving total liquidity of $67.5M.
80% confidenceNew MedSpa technologies including SculpSure FLX, CoolSculpting Elite, and acupuncture LED generated 23-40% revenue growth in Q4 2025 versus prior year.
80% confidenceAt year end 2025, OSW had 4,582 cruise ship personnel on vessels, up from 4,352 at year end 2024.
80% confidenceTotal debt net of deferred financing costs was $84M at 12/31/2025, compared to $98.6M at 12/31/2024.
80% confidenceOneSpaWorld has achieved 19 consecutive quarters of year-over-year growth and a fourth consecutive year of record performance in total revenues and adjusted EBITDA.
80% confidenceOSW's AI virtual assistant tool answers 80% of all questions within seconds and has been deployed across 180 vessels, up from 40 in Q3 2025.
80% confidenceDynamic price optimization will first be implemented for prebooking, covering 94% of vessels on the prebooking platform, with broader fleet rollout expected in the back half of 2026.
80% confidenceQ4 2025 total revenue increased 11% to $242.1M compared to $217.2M for Q4 2024.
80% confidenceOSW paid $15M on its term loan in fiscal 2025 and paid $17.5M in quarterly dividends.
80% confidenceOSW strategically condensed its spa menus to focus on the most popular treatments at specific price points and time slots, improving conversion rates particularly for face and body treatments.
80% confidenceAt year end 2025, OSW operated health and wellness centers on 206 ships with an average ship count of 199 for Q4 2025.
80% confidenceFull-year 2025 total revenue was $961M, up 7% from $895M in 2024; adjusted EBITDA was $123.3M, up 10% from $112.1M.
80% confidenceExited and reorganized operations contributed $5.3M to Q1 2025 revenue and $23M to full-year 2025 revenues.
80% confidenceStaff retention improved by four percentage points versus 2024 as a result of onboard employee initiatives.
80% confidenceOSW expects fiscal 2026 total revenues to exceed $1B for the first time, guided at $1.01B-$1.03B, and adjusted EBITDA of $128M-$138M.
80% confidenceConsumer acceptance of higher prices has improved year-to-date 2026, with net pricing to customers remaining high despite some additional discounting.
80% confidenceOSW will begin to provide more specific commentary on AI initiative impacts after Q2 2026 results.
80% confidenceOSW returned nearly $93M to shareholders through stock buyback and quarterly dividends in fiscal year 2025, while also reducing outstanding debt.
80% confidenceQ4 2025 adjusted EBITDA was $31.2M compared to $26.7M in Q4 2024.
80% confidenceQ1 2026 total revenue is expected in the range of $241M-$246M with adjusted EBITDA of $30M-$32M.
80% confidenceOSW's current 2026 guidance does not include potential impact from AI initiatives.
80% confidenceMediSpa services were available on 153 ships at year end 2025, up from 147 ships at year end 2024, with a target of 157 ships by year end 2026.
80% confidence